Carmen Matthews , BACP

Carmen Matthews is a counsellor based in the United Kingdom with three years of professional experience. She works with people facing stress, anxiety, depression and major life changes. Carmen welcomes conversations about relationship and family concerns as well as grief and trauma.

She believes each person is the expert in their own story and brings a respectful, listening-first approach to sessions. Carmen helps clients notice their strengths and use them to tackle whatever feels overwhelming. Expect a calm, curious space where practical steps are balanced with time to make sense of feelings.

Carmen uses a mix of approaches to suit different needs. She draws on client-centred ways of working to follow what matters most to the person in front of her. Cognitive Behavioural Therapy ideas are used to spot patterns and trial small changes. She also weaves in psychodynamic thinking to look at longer-term emotional patterns and solution-focused techniques when people want short-term, goal-oriented work.

Common topics she addresses include attachment and abandonment issues, communication problems and blended family difficulties. She also supports people dealing with substance concerns, domestic violence histories, dissociation and body image struggles. Fatherhood issues and forgiveness are listed areas she can talk about.

Carmen works in English and is registered with the British Association for Counselling and Psychotherapy, shown as BACP. If someone is unsure whether she is the right fit, she encourages a brief initial conversation to see if her style works for them.

How Carmen’s approaches translate to online work

Client-Centred Therapy focuses on listening and following what the person needs in each session. It helps when someone wants a space to be heard and to make sense of feelings without being guided too quickly.

Cognitive Behavioural Therapy, or CBT, looks at thoughts, feelings and behaviours. It helps people spot patterns that keep problems going and try simple experiments to change day-to-day reactions.

Finding the right approach is often a shared task. Carmen will work with each person to decide whether to emphasise listening, practical CBT techniques or reflections on deeper patterns. She adapts the mix to fit the client’s goals and what feels most helpful in early sessions.

Online work can make it easier to fit therapy into a busy life, for example by removing travel and allowing sessions around family or work commitments. It also lets people choose shorter or more frequent check-ins if that suits them better. The original biography does not detail which session formats are offered, so please confirm available options before booking.