Charlotte Yau, BACP

Charlotte Yau offers support for people facing stress, anxiety, grief, depression and big life changes. She also helps with relationship concerns, intimacy-related issues, parenting strain, anger, self-esteem, career pressures, compassion fatigue and symptoms of ADHD. Charlotte welcomes people who feel torn between cultures or who carry unspoken grief linked to identity, language or family expectations.

She creates a warm, compassionate space for reflection. Sessions are intended to help people process difficult memories, rebuild a sense of identity and find steadiness. The first conversations focus on what matters most to the client and practical steps that feel manageable.

Charlotte uses several evidence-based approaches to guide the work. She draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Mindfulness Therapy alongside client-centred and dialectical methods. These are used to help clients notice patterns, learn new coping strategies and practise small changes between sessions.

Her practice is informed by five years of clinical experience and registration with the British Association for Counselling and Psychotherapy, BACP. Charlotte aims to balance practical skills with a compassionate, non-judgemental presence.

Sessions invite steady progress rather than quick fixes. People who come to her often want clearer boundaries, better emotional regulation and a stronger sense of self. The work is collaborative and paced to the person’s needs.

How therapeutic approaches work online

Acceptance and Commitment Therapy, or ACT, helps people clarify what matters to them and take small actions that match those values. It is often used for anxiety, low mood and coping with life transitions. Cognitive Behavioural Therapy, CBT, focuses on identifying unhelpful thoughts and testing them with practical experiments to reduce distress and change patterns. It is commonly applied to anxiety, depression and stress. Client-centred therapy centres the person's experience and aims to offer a warm, non-judgemental space where people can feel heard and reflect on identity and relationships.

Finding the right approach is part of the work. The therapist will discuss options and decide together which methods suit the client's needs, goals and preferences. This collaborative style means the plan can change as the person learns what helps them most.

Confirm current session formats before booking as the biography does not specify them. Online appointments can make it easier to fit therapy around work, caring or study commitments. They can also allow for shorter check-ins, options without video if bandwidth is limited, and fewer travel arrangements. Registered or accredited professionals often use these practical benefits to help therapy fit into everyday life without asking you to rearrange too much.