Donna Hendricks, BACP, NCPS

Donna Hendricks is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She has 12 years' experience supporting adults across voluntary, independent and NHS settings. Donna works in a way that puts the person's experience first and aims to create a respectful, understanding space.

Donna trained in counselling and gained a degree in Counselling, with core training in the Person-centred approach. She later completed a Masters in Cognitive Behavioural Psychotherapy, which added focused skills for problems such as stress, anxiety and depression.

In sessions she listens carefully and asks thoughtful, practical questions. She does not start from the assumption something is wrong with a person, but asks what has happened to them. This helps clients tell their story and find clearer ways forward.

Her clinical methods include acceptance and commitment approaches, cognitive behavioural techniques and solution-focused ideas. She tailors these methods to the issue in front of her, whether that is grief, trauma, eating concerns or problems with self-esteem.

Donna has worked with people facing a wide range of difficulties, including bipolar mood patterns, ADHD, relationship stress and caregiver strain. She aims for straightforward, useful sessions that build insight and a sense of hope.

Sessions are offered in English and take place in the United Kingdom. Prospective clients are asked to use the site process to begin a placement and schedule sessions according to the therapist's availability.

How therapeutic approaches translate to online work

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings and focus on actions that matter to them. It often helps with anxiety, stress and ongoing low mood by encouraging values-based goals. Cognitive Behavioural Therapy (CBT) breaks problems into thoughts, feelings and behaviours and uses step-by-step strategies to reduce symptoms such as panic, OCD and depression. It suits people who want practical tools and clear exercises to practise between sessions.

Finding the right approach is part of the collaboration. The therapist will talk with the client about their needs and preferences and try methods that feel useful. Together they decide which combination of approaches to keep, adapt or set aside as therapy progresses.

The biography does not specify session formats, so confirm current options before booking. Online therapy can make it easier to fit sessions into a busy life, for example by avoiding travel or allowing shorter check-ins during a lunch break. It also lets people work with a therapist whose experience matches their concern, even when that therapist is not local. Registered or accredited professionals can use conversational techniques, practical exercises and structured CBT tasks in remote sessions, helping clients build new skills and cope with everyday challenges without promising a specific format.