Florbela Santos, BACP

Florbela Santos offers a warm, person-focused way of working that starts with the client. She uses client-centred listening to hear what matters most, then shapes conversations around each person's priorities. Her approach is patient and respectful, and she aims to make the first steps feel manageable.

She has 13 years of professional experience in the United Kingdom and holds BACP registration. Florbela helps people who are struggling with stress, anxiety, depression and trauma and abuse. She also supports those facing relationship tensions, family issues, grief, addictions and problems with sleeping or eating.

Florbela works with people dealing with attachment and abandonment wounds, codependency, body image and self-esteem difficulties. She also addresses anger, fertility-related worries, money and financial stress, and compassion fatigue for carers and helpers. She adapts sessions to the person in front of her rather than following a single script.

Her practice draws on psychodynamic ideas to look at past patterns, mindfulness to help with stress and grounding, and somatic attention to how the body holds experience. These approaches are used to help clients notice patterns, try new ways of coping and practise small changes between sessions.

She welcomes clients who communicate in English and accepts international clients. To begin, people choose the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

How therapeutic approaches work in online counselling

Client-Centred Therapy focuses on listening and reflecting back what a person says, so the client steers the pace and topics; this can help with anxiety, low mood and problems in relationships. Existential Therapy looks at meaning, choices and life direction, which can be useful for coping with major life changes and feelings of uncertainty. Mindfulness Therapy teaches simple grounding and attention practices to reduce stress and to make intense emotions easier to bear.

Finding the right mix of approaches is part of the work. The therapist will talk with the client about their goals and preferences and together decide which methods to try. This collaborative process helps shape a plan that fits the person's needs rather than imposing a fixed model.

The practical benefits of online therapy include fitting sessions into a busy life and saving travel time. Please confirm which session formats are currently offered before booking, since the biography does not list specific formats. Many people find online meetings easier to schedule around work, less disruptive to daily routines and helpful when they prefer not to travel to appointments.