Fran Berger-North, BACP

Fran Berger-North is a counsellor who works with people facing stress, anxiety, relationship difficulties, grief and depression. She is a BACP practitioner with four years of experience and brings a straightforward, supportive approach to therapy. Fran emphasises practical change and clarity over jargon and complicated methods.

Fran asks curious questions and listens for the patterns that shape how a person feels and behaves. She helps clients trace how earlier experiences influence current reactions. That process aims to make difficult feelings easier to understand and manage.

Sessions focus on identifying unhelpful patterns and building small, realistic steps for change. Fran uses evidence-based therapeutic techniques to help people develop clearer boundaries, improve self-worth and repair everyday relationships. Practical tasks between sessions are used when helpful.

Fran offers a calm, down-to-earth style. She encourages people to set goals at a pace they can manage and to notice progress as it happens. The work is collaborative - clients and Fran decide together what to try and what to adjust.

For those unsure where to start, Fran supports a short initial discussion to map priorities and next steps. Her aim is to help people feel steadier, more confident and better able to handle lifes challenges.

How evidence-based techniques work in online therapy

Fran uses evidence-based therapeutic techniques that focus on understanding patterns and encouraging practical change. Transactional Analysis is one approach she uses; it helps people notice the ways early experiences shape current relationships and behaviour, and supports clearer choices about how to act. A second common approach she draws on is general evidence-based therapy work that targets symptoms and daily coping skills, useful for anxiety, stress and low mood.

Finding the right approach is part of the work together. Fran will discuss options and decide with the client which methods fit their goals and preferences. This collaborative process helps tailor the sessions so they feel relevant and doable.

Online therapy can make it easier to fit counselling into a busy life by removing travel time and allowing more flexible scheduling. If you need to keep a session brief or avoid video, there are practical ways to adapt the meeting, so it suits quieter timing, lower bandwidth or shorter check-ins. Confirm the specific session formats available before booking to ensure they match what you need.