Hayley Moran, BACP

Hayley Moran is a counsellor with six years of clinical practice and a BACP credential. She offers calm, straightforward support for people dealing with stress, anxiety, depression, relationship strains, parenting worries and major life changes. Her approach is practical and down-to-earth, aimed at helping people find usable steps forward.

Hayley draws on client-centred work to listen and understand each person's experience without rushing. She uses cognitive behavioural ideas to spot unhelpful thinking and try alternative responses. Solution-focused techniques help set small, achievable goals so progress can be tracked between sessions.

Before her clinical practice she spent over 20 years working in higher education student support. That background includes experience offering counselling in universities, schools and services linked to the NHS, and working with staff as well as students. This means she is used to a variety of everyday pressures and life transitions.

Sessions aim to help people untangle thoughts and feelings, build self-awareness and identify a clear way forward. Hayley sometimes works on practical skills for sleep, low mood, anxiety and managing anger, alongside conversations about relationships and family concerns. She also takes a focused approach to issues like grief, trauma, workplace stress and midlife re-evaluation.

Her style is collaborative and adaptable. She tailors methods to each person's needs and preferences, and helps set small goals that fit into busy lives. To begin, people are invited to reflect on what they want to change and take the next step toward that aim.

How these approaches work in online counselling

Client-Centred Therapy focuses on understanding your experience and offering non-judgemental listening so you can make sense of difficult feelings and choices. It helps when you need space to talk and be heard before deciding on practical steps.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact. It uses simple exercises to test unhelpful thinking and build new habits, which can suit anxiety, low mood, sleep problems and stress-related difficulties.

Solution-Focused Therapy aims to find small, concrete changes that move you forward quickly. It helps when you want brief, goal-orientated work that concentrates on what is working and how to do more of it.

Finding the right mix of methods is part of the work. The therapist will discuss goals, preferences and what feels most helpful, and then try approaches together to see what fits. This is a collaborative process and can be adjusted as progress is made.

Online therapy can make it easier to fit sessions into a busy week and remove the need to travel. It can allow shorter check-ins when that suits you, or regular weekly sessions that slot around work or family life. Because the biography does not state specific session formats, check the current options before booking so you know what is available.