Iwen Chen, BACP

Iwen Chen is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She practises in the United Kingdom and brings six years of professional experience supporting people through stress, anxiety, relationship strain, family concerns and depression. She speaks English and Mandarin and has lived and worked in several countries, which shapes her cross-cultural perspective.

Her background includes training in person-centred psychotherapy alongside elements of cognitive behavioural therapy, and she blends these approaches to suit each person. Sessions focus on listening, building understanding and helping people find practical ways to cope with life changes. She aims to create a calm space where clients can explore difficult feelings at their own pace.

Iwen often works with people coping with attachment or abandonment worries, body-image concerns, and the emotional impact of medical or caregiving roles. She also supports those facing issues linked to family of origin, immigration, substance use and separation. She uses straightforward conversation and practical strategies rather than jargon.

Her style is collaborative and gentle, aiming to empower clients to notice what helps and try small changes. When useful, she brings in CBT techniques for thinking patterns and behavioural experiments. She also uses solution-focused ideas to identify immediate steps that make life feel more manageable.

People who prefer calm, reflective therapy with clear, practical takeaways may find her approach helpful. Before booking, clients who need specific session formats should confirm options to match their needs.

How person-centred and practical approaches work online

Person-centred therapy focuses on the client's experience and aims to create a respectful, non-judgemental space for people to talk through difficult feelings. It helps when someone needs time to make sense of emotions and to build self-direction.

Cognitive behavioural therapy, or CBT, looks at thoughts and actions that keep problems going and offers simple techniques to try out new ways of thinking and behaving. It can be useful for anxiety, stress and low mood because it targets patterns that are causing day-to-day difficulty.

Solution-focused methods concentrate on immediate, achievable steps. These techniques help identify small changes that make a practical difference between sessions.

Deciding which approach to use is part of the work together. The therapist will discuss goals and preferences and then adapt person-centred listening, CBT exercises or solution-focused steps to suit each client. This is a collaborative process aimed at finding what feels most helpful.

Online sessions can make it easier to fit therapy into a busy week and to keep continuity when life is changing. They can reduce travel time and allow people to choose quieter surroundings or shorter check-ins when needed. Confirm the available session formats with the therapist before booking so arrangements match your routine and technical needs.