Jackie Chester, BACP

Jackie Chester uses a client-centred approach to support people facing stress, anxiety and addiction. She is Jackie Chester, a counsellor with BACP registration and 17 years of experience in the UK. She aims to make the first step easier and acknowledges that starting therapy takes courage.

Her style focuses on listening first. Jackie creates a calm space where someone can talk about difficult experiences without fear of being judged. She helps people notice what matters to them and find small, workable steps forward.

Over 17 years she has worked with people dealing with trauma and abuse, low self-esteem, depression and relationship concerns. She also supports those coping with grief, intimacy-related issues and eating-related worries. Addiction and anger are among other areas she addresses.

Jackie has additional experience with body image, codependency, hoarding, impulsivity and mood disorders. She also has worked with obsessive-compulsive concerns, panic and phobias, and issues linked to veteran and armed forces backgrounds. Her BACP credential is shown as BACP.

Sessions aim to be conversational and person-led. Jackie listens for the practical changes that will make daily life easier. She works with each person to set goals and try out different ways of managing stress and emotional pain.

If someone is unsure where to begin, Jackie suggests starting with a short matching questionnaire and a brief first appointment to agree what to focus on next.

Client-centred care and online counselling

Client-centred Therapy emphasises an accepting and listening approach. The counsellor follows the person’s lead, reflects what they hear and helps the person find their own solutions. This approach can be useful for issues like anxiety, low self-esteem, grief and recovery from trauma.

Finding the right approach is part of the work. Jackie will collaborate to decide what feels most helpful based on someone’s needs, goals and preferences. That shared decision-making helps shape the focus and pace of sessions as therapy progresses.

The biography does not list specific session formats, so please confirm current options before booking. Online therapy can make it easier to fit counselling into a busy week, reduce travel time and allow shorter check-ins when that suits someone’s schedule. It also lets people choose quieter times of day, or avoid being on camera if they prefer a phone conversation. Registered or accredited professionals and therapists can adapt techniques used in face-to-face work to online sessions, tailoring tools and exercises to what works for each person.