Lucy Castro, BACP

Lucy Castro is a counsellor with 11 years of experience who offers a warm, grounded space to talk without pressure or judgement. She welcomes adults who feel stuck, overwhelmed or uncertain, and aims to help them find clearer direction and relief step by step.

Her style is person-centred and collaborative. She listens closely and uses short-term, solution-focused tools when they suit the client's goals. Sessions are paced to the individual, with regular checks on progress to make sure the work remains helpful.

Lucy supports people working through anxiety, low self-esteem, grief and emotional burnout. She also helps with relationship strain, trauma and abuse, and coping with life changes. Other focus areas include abandonment, body image, caregiver stress, chronic illness and chronic pain concerns.

Clients can expect a straightforward mix of talking, practical problem-solving and reflection. Lucy aims to make space for painful material while also helping clients take manageable steps towards change. The approach is direct but compassionate, and grounded in everyday language.

Her background includes roles with national and local charities, where she supported people from many walks of life. She offers both in-person and online sessions in the United Kingdom and accepts international clients, with sessions delivered in English.

To begin, prospective clients complete a short matching questionnaire and then schedule sessions according to the therapist's availability. Sessions use a subscription model that can be cancelled at any time.

How Lucy uses therapy approaches online

Lucy combines person-centred listening with practical, short-term techniques to help people move through difficult moments. Person-centred work focuses on understanding the individual's experience and following their lead, which helps when someone feels overwhelmed or unsure where to begin. Short-term, solution-focused methods look at immediate goals and small steps, useful for resolving specific problems or building momentum.

Finding the right mix of approaches is part of the work. The therapist will collaborate with the client to choose methods that fit their needs, goals and preferences. That collaboration includes checking in about what is working and adjusting the approach if something feels off.

The biography notes that both online and in-person sessions are offered, so confirm the exact session options before booking. Online work can make it easier to fit therapy into a busy week, reduce travel time and allow for shorter check-ins when needed. It can also be helpful when quieter surroundings or reduced screen time are important considerations, since different online formats can be used to match practical needs.