Rachael Moss, NCPS

Rachael Moss is a counsellor in the United Kingdom with three years of practice. She works with people facing stress, anxiety, grief, low self-esteem and depression. Her approach emphasises a warm, welcoming space where clients can speak openly about what matters to them.

Rachael uses a person-centred core to guide sessions. That means she starts by listening and following the person's priorities. From there she may use other approaches to suit the issue and the person's style.

She commonly draws on cognitive behavioural techniques to help with unhelpful thinking and mood patterns. She also uses psychodynamic ideas to look at how past experiences shape current feelings. Solution-focused work is used for practical steps and short-term goals.

Sessions are intended to be collaborative. Rachael aims to hear each person's strengths and to build strategies that feel manageable. She describes her style as compassionate and respectful, with space for honest conversation.

Rachael also supports people dealing with compassion fatigue, attachment questions, guilt and shame, loneliness and social anxiety. She can work with issues around forgiveness, self-love, life purpose and pregnancy and childbirth concerns.

Taking the first step can feel difficult. Rachael will help people think through small changes and steady progress, while recognising the courage it takes to begin therapy.

How Rachael’s approaches shape online counselling

Rachael commonly uses Client-Centred Therapy and Cognitive Behavioural Therapy in her work. Client-Centred Therapy focuses on listening, empathy and following the person's own goals, which helps when someone needs space to talk and be heard. Cognitive Behavioural Therapy looks at unhelpful thinking and behaviour patterns and offers practical ways to try different responses for anxiety, low mood or stress.

Finding the right mix of approaches is part of the process. The therapist will work collaboratively to decide which methods suit the person's needs, goals and preferences. That choice can be reviewed as therapy progresses to match changing priorities.

If you are considering online therapy, confirm the session formats before booking so you know what is offered. Online work can make it easier to fit sessions around daily life, reduce travel time and allow for shorter check-ins when schedules are tight. It can also make it simpler to use practical tools and worksheets between meetings. Registered or accredited professionals can tailor online sessions to focus on talking, problem-solving or skill practise depending on what helps most.