Wendy Herriott, BACP

Wendy Herriott offers counselling for common life struggles such as grief, stress, anxiety, relationship strain, depression and coping with life changes. She writes in a calm, welcoming style and aims to give people space to be heard. Wendy uses online and telephone counselling and likes to work alongside people as they make sense of what they are feeling.

Wendy trained at Waverley Abbey College and earned a Diploma of Higher Education in Counselling from Middlesex University. She also holds a Certificate in Online and Telephone Counselling. Her listed professional credential is BACP, the British Association for Counselling and Psychotherapy.

Her approach is described as integrative, which means she adapts how she works to what each person needs. Some sessions may look at past experiences, while others focus on connections between thoughts, feelings, behaviours and the body. The emphasis is on what a client wants to focus on in their work.

Wendy has four years' experience and also volunteers with Stafford and District Bereavement and Loss Support Service. More recently she has concentrated on supporting adults who are mourning a loss and helping them tell their story and start to process grief.

She uses the practice name Saam Counselling Services because saam means together in Afrikaans, and she views counselling as a collaborative process. People are invited to pause, reflect and consider their needs while being accompanied at their own pace.

How client‑centred care works online

Client-Centred Therapy places the person at the heart of the work. The counsellor listens without judgement and follows what the client brings to sessions. This approach helps when someone needs a safe space to make sense of feelings or to talk through decisions and changes.

Integrative elements mean the counsellor may also look at how past events, thoughts, emotions and bodily reactions connect. That style can help when grief, anxiety or depression are linked to past experiences or patterns the person wants to change.

Finding the right approach is part of the work itself. Wendy will collaborate with each person to decide what feels most useful. Goals, preferences and what someone hopes to gain guide how sessions are shaped over time.

The practical benefits of online or telephone counselling often include easier fitting of sessions into a busy week and the ability to talk without travel. Online work can make it simpler to check in from a quiet place or use a shorter call when time is limited. Confirm the current session options before booking so you know which formats are offered and can choose what suits your routine.