Hayley Cook, BACP

Hayley Cook offers calm, steady support for people facing anxiety, grief, low self-esteem and life changes. She meets clients without judgement and focuses on helping them feel heard. Hayley aims to create space to sort through difficult feelings and find a way forward that fits each person. Hayley trained in therapeutic counselling and holds a Diploma in Therapeutic Counselling. She has four years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She commonly draws on psychodynamic ideas to understand how past experiences affect current feelings and relationships. She adapts methods to each person rather than using a single fixed model. Alongside psychodynamic work, she also uses client-centred listening, cognitive behavioural ideas to address unhelpful thinking, and solution-focused techniques to set practical goals. Hayley describes her role as a helper in building insight and self-compassion rather than offering quick fixes. Typical concerns she addresses include stress, anxiety, depression and relationship difficulties as well as grief, trauma and issues around intimacy and body image. She also supports people dealing with addiction-related worries, parenting strain, career stress and compassion fatigue. Additional focuses include abandonment, attachment and communication problems. Sessions are conducted in English and she practises in the United Kingdom. To begin, clients complete an online matching questionnaire and schedule through the Start Therapy flow. The subscription model for sessions can be cancelled at any time, and session details are arranged after matching.

How Hayley’s approaches translate to online work

Hayley commonly uses psychodynamic ideas to look at how past experiences shape current thoughts and patterns. This approach helps people who want to understand recurring feelings, difficult relationship patterns or long-standing worries.

She also uses client-centred therapy, where listening and empathy guide the sessions so clients set the pace and topic. Solution-focused and cognitive behavioural techniques are brought in when practical steps or changes to unhelpful thinking are useful for reaching goals.

Finding the right blend of approaches is collaborative. Hayley works with each person to decide which methods feel most helpful for their concerns and goals. She adapts the balance between reflection and practical work as the relationship develops.

Please confirm the current session options before booking, as formats are arranged after matching. Online therapy can make it easier to fit sessions into a busy life, for example by reducing travel time or allowing a shorter check-in during a break. It can also help people choose quieter surroundings, avoid being on camera when helpful, or focus on verbal work rather than paperwork. Registered or accredited professionals and therapists commonly offer these practical benefits while tailoring their methods to what the client needs.