Helen Pool, BACP

Helen Pool offers calm practical support for people who feel stuck, overwhelmed, or worn down by repeating patterns. She meets clients who are anxious, grieving, or struggling with relationship and family issues, and helps them find clearer ways forward. Helen writes plainly and listens carefully so people feel understood from the first conversation.

Helen draws on eight years of clinical practice and blends different counselling methods to suit each person. She uses attachment-based ideas to look at how early relationships affect current patterns. She also employs client-centred approaches that keep the client's experience central, and cognitive behavioural techniques to address unhelpful thoughts and actions.

Her own history of overcoming people-pleasing and low self-worth shapes her practical, empathetic style. She keeps sessions direct but warm, and supports clients to build confidence and stronger boundaries. Work often focuses on relationship patterns, addiction, trauma, grief, parenting strain, and coping with life changes.

Helen trained to a postgraduate level and holds a Postgraduate Diploma from Leeds Beckett University. She also has a Diploma in Hypnotherapy and is registered with the BACP. Before counselling she worked in engineering and project management, which informs her understanding of workplace stress.

Sessions are conducted in English and Helen sees clients in the United Kingdom as well as people internationally. People start by completing a short matching questionnaire and then arrange sessions that fit their schedule. The subscription model for sessions can be cancelled at any time.

How Helen's approaches fit with online therapy

Attachment-based work looks at how early relationship patterns affect feelings now and can help with fears of abandonment, codependency, and difficulty trusting others. It often focuses on understanding what happens inside relationships and changing repetitive responses.

Client-centred therapy places the person's experience at the heart of the work. The counsellor listens without judgement and follows the client's lead, helping people to find their own answers and build self-worth.

Cognitive behavioural techniques give practical steps for managing anxiety, unhelpful thoughts, or compulsive behaviours. CBT focuses on changing patterns of thinking and behaviour through clear, goal-oriented tasks.

Picking the right approach is part of the therapy process. Helen will work collaboratively to find methods that match a person's needs, goals, and preferences. That may mean using more than one approach over time and checking in regularly to see what helps.

Online therapy can make it easier to fit sessions into a busy life, for example by removing travel time or letting someone join from a quieter place during a lunch break. If you prefer a shorter check-in or less reliance on video, discuss options when you book. Confirm the exact session formats available before scheduling so they match your day-to-day needs.