Heli Annika Giles, BACP

Heli Annika Giles is a BACP counsellor based in the United Kingdom. She works in a person-centred way and draws on several approaches to help people make sense of difficult feelings. She speaks English and Finnish and has three years of professional experience.

She listens without judgement and lets clients set the pace and topics for sessions. That means people decide what to bring and which goals to aim for. The counsellor’s role is to reflect, clarify and help people spot patterns that keep them feeling stuck.

Many clients come with stress or anxiety linked to work, studies, money worries or major life changes. Relationship strains, low self-esteem, grief, trauma and parenting concerns are also common themes. She also supports people facing caregiver strain, chronic illness, ageing issues and loneliness.

Heli uses approaches such as Acceptance and Commitment Therapy, attachment-based work, cognitive behavioural ideas and client-centred practice. These methods are blended to suit each person rather than applied rigidly. Sessions can include looking at thoughts, noticing values, and practising small steps to feel better day to day.

She believes counselling is not about fixing someone but about understanding what is happening and finding ways to cope. Progress is reviewed together so goals can shift as needs change.

If you prefer to work in English or Finnish, you can follow the site process to start therapy and complete a short matching questionnaire before scheduling sessions.

How her approaches translate to online work

Acceptance and Commitment Therapy (ACT) encourages people to notice thoughts and feelings without getting overwhelmed, then choose actions that match their values; this can help with anxiety, low mood and life transitions. Attachment-based work looks at how early relationships shape current patterns and can help when intimacy, trust or communication feel difficult. Client-centred therapy focuses on empathic listening and following the client’s lead so people feel heard and understood during sessions.

Finding the right approach is a collaborative process. The counsellor will talk with each person about goals and preferences, and together they will decide which methods to try and how to adapt them as things change.

The original biography does not list specific session formats, so confirm the current options before booking. Online sessions can make it easier to fit therapy into busy days, allow check-ins during a break, or remove travel time. They also let counsellors use practical exercises and worksheets in conversation, and can make it simpler to continue work between sessions by keeping agreed actions and reflections in view.