Jackie Garratt, BACP

Jackie Garratt offers calm, practical support for people coping with stress, anxiety, low self-esteem and life changes. She works with individual adults who are unsure where to turn and who want help making sense of painful thoughts and feelings. Jackie introduces straightforward tools and gentle listening so people can start to feel steadier and more able to face everyday life.

Jackie uses a person-centred style, placing the client's priorities at the heart of each session. She mixes talking therapy with practical techniques from cognitive behavioural approaches and Acceptance and Commitment Therapy to help with unhelpful thoughts and patterns. Motivational interviewing and solution-focused ideas are also used when clients want more goal-orientated work.

Her experience includes supporting people affected by trauma, addiction, depression and bipolar disorder, and by challenges such as chronic illness, parenting strain and relationship difficulties. She also works with issues connected to adoption, attachment and neurodiversity. Jackie draws on eight years of practice alongside earlier roles supporting children, young people and families.

Jackie is registered with the British Association for Counselling and Psychotherapy, BACP. She has additional training in working with young people and survivors of sexual violence, and she is also a qualified life coach. That coaching background is helpful when sessions focus on changing mindset and practical next steps.

Clients can expect a warm, down-to-earth approach. Jackie aims to make sessions flexible and creative so each meeting fits what the person needs that week. She encourages people to find their own solutions and to build small steps toward the life they want.

How therapy approaches translate to online work

Jackie commonly uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in her work. ACT focuses on recognising painful thoughts and learning to live in line with personal values rather than getting stuck trying to remove every difficult feeling. It can help with anxiety, low mood and coping with life changes. CBT looks at patterns of thinking and behaviour and offers practical strategies to change unhelpful cycles, which can be useful for anxiety, depression and stress management.

Finding the right approach is part of therapy. Jackie works collaboratively to identify which methods fit a client's goals and preferences. Early sessions often involve talking about what matters most and trying simple tools to see what helps, adjusting the plan as progress becomes clear.

Session formats are not listed in the biography, so please confirm current options before booking. Online work can make it easier to fit therapy into a busy life by reducing travel and allowing sessions during a work break or at home. It can also allow a shorter check-in when energy or concentration is limited, and it makes it possible to continue work through busy periods or relocation. Registered or accredited professionals, including therapists with coaching experience, can adapt exercises and materials to work well in a remote setting.